APPEL Team
Joanne graduated from the School of Pharmacy, Trinity College, Dublin in 2000 and worked as a community pharmacist with Lloyds Pharmacy until 2011 when she became Superintendent Pharmacist for the group, a role she held for seven years. Subsequently, she became Head of Operational Excellence where she was responsible for leading the implementation and management of a highly efficient, customer centric store operating model.
In 2017 she completed a Masters in Quality and Safety in Healthcare Management with the Royal College of Surgeons in Ireland.
Joanne is serving a second term on the Council of the Pharmaceutical Society of Ireland as a pharmacist appointee and she is the current President of the PSI Council.
Rachel joined the APPEL team as Operations Coordinator in early 2018. Rachel joined us from a start-up healthcare company where she helped to establish their Customer Care Department, training processes, and communications. With previous experience in the financial and tourism industries, Rachel has extensive administration and coordination experience. She holds a BA in French and Music from Trinity College Dublin, a Higher Diploma in Psychology from Dublin Business School, and a Diploma in Project Management from IBAT.
Marius joined the APPEL team in 2022 as Operations Coordinator. He manages the APPEL Virtual Learning Environment (VLE) and Customer Relationship Management (CRM) systems.
Joining APPEL from the finance industry, with extensive experience in portfolio management, Marius has a number of qualifications from the Institute of Banking as well as a Bachelors degree in Law.
James joined the APPEL team as Operations Support Pharmacist in August 2019. James joined us from community pharmacy where he has worked in a patient-facing role since graduating in 2010. James completed his B. Sc(Pharm) in Trinity College, Dublin and his M.Pharm in RCSI. In 2021, James took over as a part-time Practice Educators in RCSI while staying on as a part-time Operations Support Pharmacist on the APPEL Operations team.